Skip to main content

Frequently Asked Questions

Richmond live is held on the Batts, beside the River Swale in Beautiful Richmond in North Yorkshire. That’s North Yorkshire folks, not Surrey! 


The nearest postcode for the event is DL10 4JX - This is the postcode for the local council offices and the entrance to the Batts is a short walk down the hill from there. See our page ‘Travel information’ for full details 

The dates this year are Friday 31st July & Saturday 1st of August 
The show runs on Friday from 5pm - 11pm and on the Saturday from 11am - 11pm 
Individual band times will be published on the website - Times are approximate and subject to change

Our Saturday Headliner, The Lightning Seeds should be onstage at approximately 9.30pm

You may bring snacks into Richmond Live if they are for your own/children’s consumption. Do not attempt to bring in bags or hampers full of picnics as they won’t be allowed in.

You may also bring in soft drinks to the event providing they are in unopened and sealed plastic or paper containers with a capacity of 500ml or less, restricted to one per person.  Glass containers will not be allowed inside the arena.

Food

We’ve combed the food scene to bring you the best eateries along with some other festival favourites. Food lovers will have everything they need for a delicious street food experience from local delicacies to international cuisine and vegetarian/vegan options.

Drink

From freshly brewed artisan coffee to thick creamy milkshakes our quirky pop ups offer an endless selection of hot and cold beverages and our main bar, gin bar and real ale bar you’ll never be lost if you need to quench your thirst. Choose from cask ales and cocktails alongside a full bar offering all the usual suspects; lager, cider, spirits, wine and Prosecco.

Get 10p back on all paper cups supplied by the bars at our cup redemption points.

As part of our Duty of Care please be prepared to be asked for ID to verify your age if you are lucky enough to look young enough. We accept the following forms of ID: a valid passport, a valid EU photo card driving licence or a photographic ID card with the National Proof of Age Standards Scheme – PASS – hologram.

Camping is not allowed on the site but there are local camp sites. 

Camping is available at Brompton on Swale Caravan and Camping park

There is also Swaleview Park

No alcoholic drink can be brought onto the Richmond Live festival site. This is a stipulation in our Safety Management Plan to which we must comply in order to continue holding the festival.

The Festival is organized and run by a volunteers from Richmond. There is a Richmond Live committee which meets regularly, and new members are always welcome. Please use the email address at the top of the page if you wish to contact the committee. 

It is the intention of the Richmond Live team to provide a very high quality programme of musical entertainment while maintaining our historically remarkably low ticket price for every event. The ticket prices are kept as low as possible in order to only cover the cost of running the event. If you were to look at other festivals around the country you will see that Richmond Live offers fantastic value for money. The entry fee alone to concerts by most of the artists on the main event programme would cost as much, if not more, than the cost of a weekend ticket to our event. 

Our policy on concessionary tickets is very similar to box office arrangements for other, comparable local music festivals, in that they apply only to those under 12 years of age (i.e. free entry when accompanied by a paying adult) and not to senior citizens. The audience demographic of local music festivals is such that concessionary senior citizen pricing would very nearly double the face value of all tickets in order that the festival stayed on an even financial footing. We emphasize that even at full price these tickets represent extraordinary value for money and are considerably lower than the concessionary ticket prices you would expect to pay for the same event at a theatre. The concession for the under-12s is intended to try to attract the next generation of audience (and performers) into the music community, a role which we feel is a vital part of a local music festival. 

When purchasing tickets online you will receive a confirmation email from Paypal . You must print this and bring it with you on the day of the event to receive entry and your confirmation email will be exchanged for wristbands. You will not receive paper tickets or order confirmation unless special arrangements have been made.

The main event costs a lot of money to stage. A small amount of funding comes in throughout the year from fundraising events held around the town. Funding for the main event is generated through advertising with our sponsors, from donations (‘Friends of Richmond Live’ for example.), from traders at the festival itself and of course from monies received on the gate throughout the duration of the vent. The festival itself makes little overall profit each year. Any profits left after paying the festival bills are used to cover costs such as advertising, printing of brochures and tickets, and so on. Any remaining profits are re-invested the following year. All costs are kept to a minimum in order to keep ticket prices low.

The Richmond Live committee welcomes any comments and questions on the running of the festival – contact us using the form provided on the contact page of the website. Please feel free to provide feedback on the festival as a whole or on individual fundraising events. If you wish to suggest either a specific act or a type of entertainment for a future event, please feel free to do so and provide as much information as possible. Please bear in mind that we can’t guarantee to take up any specific suggestions.  

We are always on the look-out for new talent or for artists and bands who have never played before but would love the opportunity to play in a festival environment. Contact us via our Facebook page - https://www.facebook.com/RichmondLiveUK/

Sorry, but dogs or any other domesticated animal are not allowed to be brought onto site. This is for hygiene and health and safety reasons so that we comply with our Event Safety Management Plan. 

These can be brought if you feel like carrying them. Obviously when putting something up like a gazebo some thought and consideration must be made for those people around you. 

Not if you are over 21. If you are under 21 please read the Challenge 21 rules below:
Richmond Live will be operating the Challenge 21 initiative which aims to cut down on underage alcohol sales and highlights the fact that: “If you are lucky enough to look under 21 you will be asked to prove that you are over 18 when you buy alcohol”. Acceptable forms of proof are: photo card driving licence, passport or PASS* accredited proof of age card. The 'Challenge 21' initiative encourages sellers of alcohol to ask for official forms of identification from anyone that appears to be under 21-years-old. If a trader suspects someone is under that age and doesn't have the relevant identification, e.g. passport, photo driving licence, citizen card, they will not be served. Stewards on site also have the power to request proof of age if they see anyone drinking alcohol who appears to be under age. The scheme is being promoted because it can be very difficult to identify accurately whether someone is 17, 18, 19 or 20 but is usually easier to determine whether someone is 21. However if young people have official identification to prove they are over the age of 18 they will of course be served legally.